Find a useful number
Pensions Advice
For all questions relating to your pension, please call the Pensions Advice helpline on 0114 2414545
Pay Advice
For queries about pay call 0845 6060603. Alternatively, you can email advicecentrePAY@royalmail.com
For PSP queries: advicecentrePSP@royalmail.com
Bullying & Harassment Helpline
For help with Bullying & Harassment issues, please call the B&H helpline on 0800 5874777 or visit the Bullying & Harassment website
HELP
For general help or assistance, please call 0800 6888777 or visit the Help web site
Corporate Social Responsibility Helpline
For questions about Corporate Social Responsibility, please call the CSR helpline on 0845 6009665 or 5456 4697
Disability Helpline
For advice and guidance about disability, please call the Disability Helpline on 0800 0286142. To arrange for a sign or language interpreter, please call 01142 414731
OH Assist Helpline
For advice on your health and wellbeing, please call the OH Assist Helpline on 0845 6124123
Fundraising Support
For information or advice about fundraising, please call the Fundraising Support line on 0845 6009665
Teacher's Post
For information and advice on school visits, please call the Teacher's Post helpline on 01795 426465 or email us on royalmail@edist.co.uk.
Properties & Facilities Helpdesk
To report a fault in the workplace, please call the Properties & Facilities helpdesk on 0844 8009191
Royal Mail Uniform Helpline
To order a new uniform, please visit the Dimensions website: Uniforms web site
Please note, deaf, deafblind, hard of hearing and speech impaired people should contact Typetalk on 0800 95 95 98 and ask to be connected to the Royal Mail Uniform helpline.
Purchasing Advice
For questions about group procurement, please call the Purchasing Advice helpline on 01246 546677 or 5888 6677 alternatively, you can visit the How to Buy section of our website.
IT Helpdesk
For all IT and voice-related queries, please call the IT helpdesk on 01246 282555 or 5415 2555
Security Helpdesk
If you have information about a crime or need advice about security, please call 0207 2396655 or 5474 6655, or email securityhelpdesk@royalmail.com.
Automation Development & Support Team Helpdesk
If your mail centre needs support with sorting machines and allied equipment, please call the Automation Development & Support Team Helpdesk on 01793 438080 or 5404 8080. Alternatively, you can visit the Royal Mail Group Engineering website for more information.
Customer Helplines
For all customer queries, contact numbers can be found on the Royal Mail Group web site.
Thank you.
If you do have any suggestions about the site you can submit them as part of our feedback competition. You can find out more here