Become a union representative

One way to take on more responsibility at work and develop your skills is by becoming a trade union representative.

A trade union representative is a union member who represents colleagues and gives advice when they have problems at work. Trade union reps aren’t paid extra but they do get paid time off to carry out this role. Their work includes (but is not limited to):

  • discussing concerns colleagues have about their employment
  • providing advice on some of the procedures in Royal Mail Group
  • attending disciplinary or grievance hearings
  • representing colleagues in local negotiations
  • meeting with the manager to find solutions to workplace issues.

In order to be considered for union rep, you’ll need to have:

  • a genuine interest in helping people and wanting to make a difference
  • an approachable manner
  • good communication, and listening skills
  • assertiveness (non-confrontational) for handling challenging situations
  • confidence in speaking to a group of colleagues 
  • the ability to motivate and encourage people
  • patience and tact
  • problem-solving ability
  • credibility and integrity.

If you have what it takes to become a union rep contact Lynn Browne at You’ll then need to be elected by your colleagues – notices will be placed on a board in the unit and you will need to complete a nomination form and get two people to propose and second you. The CWU will provide training to help you in this role, including two days’ training in postal procedures, residential and regional courses, democracy and health & safety – you will be paid to attend this training.

If you’re a manager and interested in being a union rep you can contact Unite through their website

Hear from our union representatives

Devine Thomas

CWU Youth Office Rep, Wolverhampton

  Find Out More

Tony Westgarth

CWU Area Distribution Rep / Assistant Branch Secretary - Scotland Number 2 Branch

  Find Out More

Katie Dunning

CWU Area Health & Safety / Women’s Divisional Rep, West London

  Find Out More

Matthew Riddall

CWU Sub Area Rep, Dartford & Bromley

  Find Out More

CWU Website

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